Why SMS (Text Messaging)?
Add automated text messaging applications (SMS) to your business
The typical user carries his or her mobile around for an average of 14 hours per day and over 2 trillion text messages were sent worldwide in 2008.
Over 85% of adults in the UK now use a mobile phone.
SMS is common to all mobiles and SMS is the most used mobile feature.
The growth and popularity of SMS is explained by the immediate, personal, concise, confidential and unobtrusive nature of the 160 character message.
Research has shown that 95% of text messages arrive within 10 seconds and that text messages are much more likely to be read and responded to.
SMS messaging technology also allows substantial numbers of messages to be sent simultaneously, saving on labour costs.
For many situations, SMS is the most preferred, efficient and cost-effective way of communicating with customers and workforce.
You can use SMS for outbound promotions, reminders and updates, inbound bookings, look-ups, requests and confirmations to gain benefits such as:
improved customer contact with fewer manual interactions- timestamped message reports to confirm SMS delivery
- fewer missed appointments and reduced call centre traffic
ONESOON provides adaptable managed services with message templates, user management, auto-correction, web-based configuration, full multi-lingual capability and a comprehensive online reporting and tracking facility.
Call us now on 0333 666 7366 with more details of your specific requirements.